Responsible Play & Support
helltreasureaus.com is committed to safer play. If gambling stops being fun, pause and seek support early.
Safer play guidelines
- Set a budget and time limit before you start; only use money you can afford to lose.
- Take regular breaks; avoid chasing losses.
- Don’t gamble when upset, stressed, tired, or under the influence of alcohol/drugs.
- Balance gambling with other activities; talk to someone you trust if concerned.
- Gambling is for adults only. If you are under 18, do not use gambling services.
Controls you can request
You can contact us to set or change limits and restrictions on your account (where available):
- Time-based controls (session reminders, time-outs/cooling-off periods)
- Spend controls (deposit/spend caps)
- Account lock or self-exclusion (temporary or longer-term)
Email contact@helltreasureaus.com or call +61 2 8015 7429. We may ask for identity details to help protect you.
National self-exclusion (Australia)
BetStop is Australia’s National Self-Exclusion Register for online and phone wagering. You can register or learn more at betstop.gov.au.
Help and crisis support (AU)
- Gambling Help Online (24/7): gamblinghelponline.org.au
- Lifeline (24/7 crisis support): 13 11 14
- Emergency: call 000
Regulators and authorities
For information about online gambling in Australia and where to raise concerns:
- Australian Communications and Media Authority (ACMA): acma.gov.au
- State/territory regulators (examples): NSW Liquor & Gaming NSW, VIC VGCCC, QLD OLGR.